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HOW TO RIDE HART

HOW TO R​​IDE​
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RULES

The following are necessary to ensure a safe and efficient transportation system. Failure to comply with these rules, regulations, procedures, or guidelines may result in the denial of service and/or arrest.

ONBOARD BUSES, VANS, AND STREETCARS

  • No open containers, alcohol, controlled substances, or illegal use of paint or glue
  • Open or large batteries, gas cans, fuel, or hazardous materials are not permitted
  • No smoking, eating, or drinking of any beverage
  • No running in the aisles o​r playing loud music - use headphones
  • Speak softly when using a cell phone
  • Keep entrances, exits and aisles clear of obstruction
  • No rude, abusive, or vulgar language or behavior
  • Do not write, paint, or destroy bus property or facilities
  • No loitering at any HART facility or around bus stops
  • Do not use skates, skateboard, bikes, hover boards, or scooters on buses or HART facilities
  • Shoes and shirts are required
  • Stay in your seats until the bus comes to a halt
  • Keep your hands and head inside the bus
  • Stay clear of the doors​ until they are opened
  • Do not cross the street in front of a bus after exiting the vehicle
  • Do not open the windows
  • Report suspicious packages or behavior to the operator
  • ​Please have fare, passes, and IDs ready before boarding
  • Please yield priority seating to seniors and people with disabilities
  • Pets must be contained in secure, clean, hand-held, and leak proof cages. The cage/carrier must be small enough to fit in the owners lap

BIKES, SCOOTERS, AND CARTS ON BUSES​

HART makes it easy to ride the bus with our Bikes on Buses program. By combining two modes of transportation, you can greatly exp​​and your range of travel.

FOLDED BIKES

Folded bikes are permitted on all HART buses and HARTFlex vans. Just a few courtesies to keep in mind:

  • Gas-powered bicycles are not permitted on board
  • Battery-powered or standard bicycles that fold and can be kept out of the aisles may be brought onboard
  • Folded bikes must be secured by the owner

BICYCLE RACKS

Bicycle racks are on all HART buses and HARTFlex vans. The following bicycle rack rules apply:

  • Each bus and van bicycle rack accommodates two bicycles
  • Only single-seat, two-wheel bicycles are permitted
  • If the rack is full, customers should be prepared to wait for the next bus or choose a safe location to lock up their bicycle
  • ​Gas-powered bicycles are not permitted
  • ​Bike accessories, baskets, etc. must be secure and not obstruct view of Operator
  • Locking your bike to the bus rack is not allowed
  • Bikes must not exceed 55lbs
  • Bike wheels must fully sit in the rack and be secured by the support arm as recommended by manufacturer

OTHER ITEMS​

  • Skateboards, hover boards, and skates may be brought on the bus. Do not use or wear while boarding and keep out of aisles
  • Personal carts are allowed on board as long as they can be kept out of the aisle. ​Must be secured/held onto by the owner while onboard
  • ​Before departure, strollers (except ADA mobility device strollers) must be folded and secured / held onto by the owner while onboard and kept out of aisles
  • Battery-powered or standard two-wheeled scooters that fold and can be kept out of the aisles may be brought onboard​
​You can also take your bike with y​ou and transfer to a PSTA bus without a special permit. Go to www.psta.net for more information.
schedule
HOW TO BRING YOUR
BIKE ON BOARD​
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TAKE Y​OUR BIKE ON A PSTA BUS
WWW.PSTA.NET

You should attach an identification number to your bicycle — whether it's the manufacturer's serial number, a license plate or a sturdy decal — and keep a copy of this number with you. This will greatly facilitate the process of claiming lost bicycles. In addition, the Tampa Police Department encourages bicyclists to register their bicycles with its Bicycle Registration Theft Protection Program to assist in recovering stolen bikes. ​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​

Reduce your impact on the environment
- pedal power is green power!

​TRAVEL TRAINING PROGR​AM​​​​

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SCHEDULE FREE TRAINING SESSION
​813-254-4278
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REQUEST FREE TRAINING SESSION
CustomerService@goHART.org

With this FREE program, you will ride with a HART team member and receive step-by-step instructions on how to understand the HART system, and figure out the best route that will take you to your destination. You will learn how to use the transit guide, understand the schedules, and ride the bus. This service is for anyone, and is available in both English and Spanish.

Your first ride on HART during the training is free. Call or email HART Customer Service today at (813) 254-4278 to schedule your training session. Please have a specific destination in mind.

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