Accessibility. Mobility. Independence - HART For All!
The HART For ALL project is dedicated to enhancing accessibility and support for people with disabilities.
Interested in riding HART? Here is some information on preparing for your HART trip.
Autism Spectrum Disorder/ Hidden Disabilities
Riding HART
HART provides fixed-route bus service throughout Hillsborough County.
HART fixed-route bus service is fully accessible to people who use wheelchairs or motorized scooters. All HART buses also have PA systems to announce stops and lighted stop-requested signs.
Click here for a video overview on how to Ride HART.
HARTPlus Paratransit
HART provides HARTPlus paratransit van service for those with disabilities unable to use HART's fixed-route bus service.
Persons are eligible for this service if they have physical, cognitive, emotional, visual or other disabilities that prevent them from using HART fixed-route bus system, either permanently or under certain conditions.
- Picks people up and drops them off at their destination
- Takes them to an accessible bus stop
There is a two-step eligibility process for Individuals interested in HARTPlus service.
- Completion of an application that is sent in advance
- An in-person interview and functional evaluation, if necessary, to determine individual circumstances. (Transportation assistance is provided to the interview if necessary.)
Sunflower Lanyard Program
HART is proud to join the Hidden Disabilities Sunflower Program, a global initiative that supports individuals with non-visible disabilities such as autism, dyslexia, multiple sclerosis, etc. The program uses a green lanyard with yellow sunflowers to help riders discreetly signal they may need additional assistance while traveling.
As part of this effort, HART is expanding employee training to better recognize and respond to the sunflower symbol, reinforcing its commitment to accessible service. Sunflower lanyards are available upon request at the customer service windows at the Marion Transit Center and University Area Transit Center and can be used across the transit system.
This initiative is part of HART’s broader commitment to ensuring every rider feels supported, respected, and able to travel with confidence.
At Hillsborough Transit Authority (HART), our commitment to accessibility for all customers begins with this website and our efforts to ensure that all functions and content are usable by everyone.
We are continuously working toward meeting the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA standards. These guidelines help make online content accessible to customers with sensory, cognitive, and mobility disabilities — and ultimately benefit all users, regardless of ability.
Our ongoing efforts are focused on making goHART.org as accessible as possible. HART welcomes feedback from customers on how we can continue to improve the accessibility of our website for all.
You can report an accessibility issue with our website, or provide ways to improve access, by emailing the HART Digital Accessibility Specialist at
webaccessibility@gohart.org or contacting Customer Support at
(813) 254-4278.
