HART van services include HARTFlex and HARTPlus (Paratransit). All vans are powered by Compressed Natural Gas (CNG), which is American-sourced, less expensive, clean and safer than diesel fueled vehicles.
HARTFlex is a door-to-door service within the South County area. Reservations or walk-up service is available.
For guaranteed seat availability, reservations are encouraged. No standees are allowed. Reservations should be made from two hours to three days in advance of your trip. Alternate times will be suggested if the van is already booked.
Customers who book a reservation and do not arrive for their trip or do not cancel their reservation at least two hours beforehand will be considered a no-show. Customers who receive four no-shows in any 30-day period will be suspended from HARTFlex reservations for two weeks. These customers may continue to use walk-up service where available.
Walk-up service is available by waiting at a designated HART bus stop, which are marked with a Flex decal. The driver will drop you off at any other designated HART stop along the route in the same direction. HARTFlex vans are now equipped with bike racks. Folded bikes are welcome aboard.
Bus service is fully accessible to people who use wheelchairs or motorized scooters. All buses have PA systems to announce stops and lighted stop-requested signs. HARTPlus services, available only where HART bus routes operate, are based solely on the applicant's functional ability to use HART buses, not disability alone.
Information provided by a social service agency or other professional regarding the applicant’s ability to use the bus may also be considered. This process takes as little as 21 days.
Raymond C. Miller Building (Ybor Station) ATTN: HARTPlus Application 1201 E. 7th Avenue Tampa, FL 33605 *We do not accept copies or faxes.
HARTPlus services are available on the same days and at the same times as HART local fixed-route bus service. The HARTPlus fare structure is:
All HARTPlus services require reservations the day before service is desired. Please call 813-254-HART (the HARTinfo Line) or813-626-9158 (TDD for the hearing impaired) during regular customer service hours to make a reservation.
HARTPlus service is available on certain holidays, but subscription trips no longer operate during certain holidays.
HARTPlus and HARTFlex customers who wish to use HARTPlus and HARTFlex services on holidays must make a reservation through Customer Service 813-254-4278. HARTPlus and HARTFlex trips can be scheduled as early as three (3) days in advance of the holiday.
If you have any questions, please contact Customer Service.
Upcoming ADA Committee Meeting dates can be found on the HART public meeting page.
Meeting Location: 1201 E. 7th Ave. Tampa, FL 33605 3rd Floor Board Room 3:00 PM - 4:00 PM
Individuals with disabilities visiting the Tampa area and interested in using paratransit service can fax their request to (813) 384-6281 or contact HART Customer Service at (813) 254-4278. Cash fare is $4.
